Updated 3/12/2020

We are committed to doing our best to ensure the health and wellness of our residents and our staff as we monitor how the coronavirus (COVID-19) affects us all.  The Arbors/Ivy is taking precautionary measures, following guidance from the Centers for Disease Control and Prevention (CDC) which has released guidelines for employers and businesses to contain the spread of the virus, and following guidelines and recommendations from state and local agencies and health officials.

Right now, our main focus is prevention. We are acting with an abundance of caution, reinforcing our policies and procedures for contagious illnesses with staff. These include washing hands with soap and water for at least 20 seconds, staying home when sick, escalating cleaning activities including disinfecting frequently touched surfaces daily.  In addition, we are increasing our housekeeping staff.

We are limiting our visitors to those who are essential to the well-being of our residents, and all who enter our communities will be screened for possible symptoms.  We are asking non-essential visitors, including family members, contractors, and volunteers to avoid visiting our communities for the time being.  We realize that this may be an inconvenience.  However, we are committed to taking a proactive approach to maintaining the safety and wellness of our residents and staff.   Our communities will be happy to assist our residents in maintaining communication with loved ones via video chat, calling, texting, checking in on social media, or other method.  Additionally, we will be limiting the number of vendors, entertainers, volunteers and other outside guests.

The Arbors/Ivy’s number one priority is the health and safety of our residents and staff.  We continue to assess the situation and make adjustments as necessary.  We will update you on any new developments as they arise.  Please feel free to reach out to your local Arbors/Ivy community with any questions or concerns.

We appreciate your commitment to providing the safest environment possible for each of our residents and staff and we appreciate the trust you have in The Arbors/Ivy.