THE ARBORS/IVY CORONAVIRUS UPDATE

Updated 6/19/2020

At the Arbors, the health and safety of our residents, staff, visitors and families is our top priority. We’ve been vigilant about observing all safety protocols every step of the way as we’ve navigated this pandemic. As guidelines from the CDC and DPH adjust to accommodate the new normal, we want to keep you updated with our current status regarding visitors, moving-in and family visits.

Tours / Visits

  • At this time, we are still encouraging virtual tours with our Marketing Directors when possible.  However, we are able to facilitate in-person tours, if requested, for individuals intending to move in the near future. These tours are limited to two visitors who must be screened and wear a facemask for the duration of the tour.

Resident/Family Outdoor Visits

  • Family members are able to visit their loved ones at an outdoor area. These visits need to be scheduled in advance, facemasks are required and a social distance of six feet must be maintained.

New Residents

  • We are carefully and thoughtfully accepting new residents on a case-by-case basis. We want to assure everyone that we are doing what we can to make life as normal as possible in our new normal. With that said, we are also being very cautious and following DPH and CDC Guidelines.
  • Quarantine period: New Residents who have NOT been tested for COVID or have tested negative will be required to quarantine for 14 days. PLEASE know that during these 14 days there will be frequent visits. One-on-one activities will be conducted in the apartment including snacks, gardening, games and lots of love! Delicious, nutritious meals will be served three times a day—and perhaps a cocktail or two! Our new residents get extra love and attention while adjusting to their new apartment.
  • Quarantine visits for new residents and families: We are here to help our new residents and their families stay connected through virtual and in-person visits. During the 14-day quarantine, we will schedule virtual visits as well as outdoor visits. The outdoor visits need to be scheduled in advance. Face coverings will be required and a social distance of six feet must be maintained for the duration of the visit.

Appointments

  • If a resident leaves the community for a medical appointment, hair appointment or any other reason, we ask that they wear a facemask, maintain appropriate social distance and perform proper hand hygiene the entire time they are out of the community.

Activities

  • Our residents remain engaged through a variety of creative interactions. These include one-on-one activities, small groups, virtual activities as well as scheduled walks and outdoor time.

Dining

  • At this time, group dining remains closed. We continue to deliver three delicious, nutritious meals to our residents daily.
  • When we are allowed to re-open group dining, it will be done in a safe and thoughtful way.

If you or you family have any questions or would like to set up a tour, please let me know. I look forward to hearing from you.

Stay safe. Be well.

The Arbors is taking strict measures to protect our residents and staff from COVID-19READ DETAILS
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