Annually, voters rave for the “Who’s Who” in Western Massachusetts in the fields of Recommended Services, Where to Shop, Ask a Local, and Food, Fun & Fitness. The annual poll, presented by The Republican and MassLive, celebrates its 10th anniversary and continues the tradition of readers voting for their favorite breweries, salons, bakeries and more. Community engagement has always been a large part of what makes Reader Raves special, and this year is no different as we continue to present local businesses with the distinct honor of being chosen by our readers as the best of the best.

Our philosophy is that a memory loss diagnosis does not define the rest of each person’s life living in our communities. Reflections is designed to help our residents live their best life through the suite of signature programs found only at The Arbors. Our core beliefs:

  1. Memory loss, itself, does not define a person
  2. Memory loss is unique for every person and programs for each resident are individualized based on interests, capabilities, and strengths.
  3. A person-centered approach to programming provides opportunities for residents to find moments of happiness and meaning and to live their best life.
  4. Identity and a strong sense of self comes from living a life filled with meaning and purpose, and being allowed to reflect on life’s most precious milestones.
  5. Sight, smell, sound and touch all evoke memories and can reduce stress, create a calm environment, and decrease loneliness.

Every staff member in our building is certified by our Reflections Memory Care Director in our memory care certification program. It is important because we have residents with early stagesof memory loss in our Traditional community and we feel every staff that walks on the memory community should be trained in how to interact and behave with the residents. Memory Care Mentors are resident care aids that we feel have skill in working with memory care residents and the ability to help mentor staff on the Reflections community. They go through a Memory care mentor certification with their Reflections Memory Care Director. Both the Reflections Memory Care Directors and the Memory Care Mentors are also certified as Certified Dementia Practitioners through the National Council. The Reflections Memory Care Directors are also Montessori Dementia Engagement Certified. This helps to set up the prepared environment that is filled with both structured and unstructured activities for the residents to participate in. The Reflections Memory Care Directors and the Memory Care Mentors are also trained in Validation method and on how to create a multisensory Snoezelen space or cart. The Reflections Memory Care Directors also complete ongoing dementia in-services throughout the year based on the training needs of each community.

When a resident requires more personal care than can be provided by our team, we work with the family, physician and partner providers such as Hospice, Home Health, Skilled Nursing, Physical Therapy and more to find a solution that better fits the Resident’s needs.

Unfortunately we do not allow residents to have pets in their apartments as we need to take into consideration all of our residents’ health conditions which may include possible allergies or asthma. However, we do allow well behaved visiting pets so your furry friends can come anytime.

No you are not stuck! However, most of our communities require a community services assessment fee upon signing a residency agreement. We do require 30 day’s written notice prior to moving out of the community.

Yes, we do offer short-term stays or Respite at many of our communities. A short-term or respite stay is a useful option when planned or unforeseen circumstances occur such as a family vacation or recovery from an illness. Some people like to “try it out” before they make a decision, and short term or respite stays are a great way to do this.

Yes! We want you to feel at home. Having your own belongings that you know and are comfortable with will help make the transition to your new home an easy one.

As The Arbors is our residents’ home, we welcome visitors and have no set hours.

In assisted living, we serve three meals a day with multiple options at each meal. These options typically include a hot meal, a sandwich, a salad and various other available options. You can choose the seating time you prefer and will be served restaurant-style in our beautiful dining room. Each Arbors community also has a Pub, which is open 24 hours a day, 7 days a week, where our residents can grab a snack or beverage at anytime.

  • Assisted Living Questions

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    NOTE: Your privacy is important to us. We’ll never share your details or spam your inbox.


    NOTE: Your privacy is important to us. We’ll never share your details or spam your inbox.


    NOTE: Your privacy is important to us. We’ll never share your details or spam your inbox.


    NOTE: Your privacy is important to us. We’ll never share your details or spam your inbox.


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    Get more details about our signature Memory Care program to determine how well it will fit your loved one’s situation. Simply fill out the fields below to get access to the PDF.


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    Have you decided that assisted living is the best option for your elderly parent, and now are feeling overwhelmed on how to begin your search for the right community?

    This guide will go over what you need to know before you make a decision.


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    Are you considering assisted living for yourself or a loved one but are hesitant about the cost? Assisted living costs, services and amenities vary greatly among the last and most expensive communities, and costs are higher in some states than others.

    This guide will answer questions you may have about the costs of assisted living and recommend resources to help you pay for it.


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    Talking to your aging parent about moving to an assisted living community isn’t easy.

    Often, many adult children avoid bringing it up because it can be a sensitive topic.

    This guide will provide you with helpful tips and insight on how to have a productive conversation with your parent and siblings regarding your parent’s future.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Difficult behaviors in elderly adults are very common. They may be an expression of frustration your loved one feels or a symptom of early stages of dementia or Alzheimer’s.

    This guide will provide you with skills and knowledge on how to handle difficult behaviors your aging parent may be experiencing.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Becoming a family caregiver can be a rewarding experience. It also has its challenges.

    There are many questions to answer before making the decision to take care of a loved one.

    This guide will provide answers to questions you may have on this topic.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Is your parent or loved one depressed, or just in a bad mood?

    What does medication and illness have to do with depression?

    How can you help? In this guide, you will be provided with answers to the difficult questions you may have about depression.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Has your aging parent recently lost interest in activities they used to enjoy? Have you noticed a change in their mood and behavior?

    This guide will provide you with resources and tools on how to identify depression, what are the common causes of depression, and how to promote mental health in your aging loved one.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Does your loved one need more support than what they are getting? Would they benefit from some assistance with daily activities?

    In this guide, you’ll find answers to the most common questions asked about assisted living.


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    Instant Access to Free Guide


    Where do you start searching for assisted living or memory care communities?

    What qualities in a community should you look for? How do you know you made the right decision?


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Has your dad stopped getting together for lunches or outings with friends or visits with neighbors? Have you stopped enjoying time with your parents because you’re a caregiver?

    Choosing an assisted living community is a big decision. Learn how to find the right one for you and your loved one.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    No one ever plans to be sick or disabled, and disasters, man-made or natural, can happen at any time, anywhere.

    Yet older adults are among the most vulnerable during a crisis. That’s why it’s critical that seniors, and those who care for them, prepare for emergencies.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Moving to assisted living is a life-changing event.

    This guide provides tips and ideas on downsizing, what to pack and how to make the transition smooth for your senior parent.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    In this eBook, you’ll learn how to talk with family and friends about caregiving challenges, how to deal with a parent who is resistant to help, how to get more caregiving help from your siblings, and how to keep your job while caregiving.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Have you had to cut back your hours at work to care for your mom? Are you worried about administering medications or injections?

    Have you stopped getting together with friends, either because you don’t have the time or you’re too exhausted? Are you becoming the invisible second patient?


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    A Guide to the Most Common Family Caregiver Challenges Associated with Caring for an Aging Parent.

    You’ll learn about the true costs of being a family caregiver, common family conflicts that can occur when caring for parents, and some of the unexpected challenges of caregiving.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    In this guide, you’ll learn about the difference between Alzheimer’s and dementia, including the early symptoms of dementia; the seven stages of dementia and the symptoms that typically accompany each one; and the signs it’s time to start exploring your memory care options.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    In this guide, you’ll learn about the difference between assisted living and memory care, how health care professionals are trained in dementia care, common features of a memory care community, and questions you should ask when exploring your memory care options.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Navigating adult sibling relationships can be a challenge, but coming together for the sake of your parent is important.

    In this guide, you’ll learn about common sibling conflicts that arise when caring for parents, strategies for getting siblings on board, and where to turn to for help.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    Assisted living can be a touchy subject. No matter how you approach it, your parent is likely to have objections to something.

    As you help them transition to a new stage of life, it helps to be prepared with answers to their questions and concerns.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    This checklist will help to make sure you are getting the most out of your visit to The Arbors.

    The list details what important questions to ask during your visit so you are able to make an enlightened choice and find the best assisted living community for your needs.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide


    If you’re unsure what Assisted Living looks like in real life, whether there is a difference with nursing homes or a desire to see how community life unfolds, then this guide is exactly what you need.

    A guide to discover the Care Team and a Typical Day in Assisted Living.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-How to Choose the Right Assisted Living Community: What You Need to Know Before You Begin Your Search
    Have you decided that assisted living is the best option for your elderly parent, and now are feeling overwhelmed on how to begin your search for the right community?

    This guide will go over what you need to know before you make a decision.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Assisted Living Costs and Affordability
    Are you considering assisted living for yourself or a loved one but are hesitant about the cost? Assisted living costs, services and amenities vary greatly among the last and most expensive communities, and costs are higher in some states than others.

    This guide will answer questions you may have about the costs of assisted living and recommend resources to help you pay for it.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Having “The Talk” With Your Parent: It’s Time for Assisted Living
    Talking to your aging parent about moving to an assisted living community isn’t easy.

    Often, many adult children avoid bringing it up because it can be a sensitive topic.

    This guide will provide you with helpful tips and insight on how to have a productive conversation with your parent and siblings regarding your parent’s future.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-The Challenges of Aging: How to Handle Your Aging Parent’s Difficult Behaviors
    Difficult behaviors in elderly adults are very common. They may be an expression of frustration your loved one feels or a symptom of early stages of dementia or Alzheimer’s.

    This guide will provide you with skills and knowledge on how to handle difficult behaviors your aging parent may be experiencing.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Becoming a Family Caregiver: What You Need to Know Before Deciding to Take Care of a Loved One
    Becoming a family caregiver can be a rewarding experience. It also has its challenges.

    There are many questions to answer before making the decision to take care of a loved one.

    This guide will provide answers to questions you may have on this topic.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Helping Your Parent Manage Depression
    Is your parent or loved one depressed, or just in a bad mood?

    What does medication and illness have to do with depression?

    How can you help? In this guide, you will be provided with answers to the difficult questions you may have about depression.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Is It Depression? A Guide to Identifying and Addressing Depression in Aging Adults
    Has your aging parent recently lost interest in activities they used to enjoy? Have you noticed a change in their mood and behavior?

    This guide will provide you with resources and tools on how to identify depression, what are the common causes of depression, and how to promote mental health in your aging loved one.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Assisted Living Frequently Asked Questions and Answers
    Does your loved one need more support than what they are getting? Would they benefit from some assistance with daily activities?

    In this guide, you’ll find answers to the most common questions asked about assisted living.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-Why We Chose the Arbors Assisted Living and Memory Care: A Collection of Stories from Residents Living at The Arbors
    Where do you start searching for assisted living or memory care communities?

    What qualities in a community should you look for? How do you know you made the right decision?


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    The Arbors Assisted Living-Guide-7 Warning Signs It’s Time to Make the Move to Assisted Living
    Has your dad stopped getting together for lunches or outings with friends or visits with neighbors? Have you stopped enjoying time with your parents because you’re a caregiver?

    Choosing an assisted living community is a big decision. Learn how to find the right one for you and your loved one.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-Getting Your Affairs in Order
    No one ever plans to be sick or disabled, and disasters, man-made or natural, can happen at any time, anywhere.

    Yet older adults are among the most vulnerable during a crisis. That’s why it’s critical that seniors, and those who care for them, prepare for emergencies.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-Guide to Making the Move to Assisted Living
    Moving to assisted living is a life-changing event.

    This guide provides tips and ideas on downsizing, what to pack and how to make the transition smooth for your senior parent.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-Solutions to Common Caregiving Challenges
    In this eBook, you’ll learn how to talk with family and friends about caregiving challenges, how to deal with a parent who is resistant to help, how to get more caregiving help from your siblings, and how to keep your job while caregiving.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    How Moving My Loved One to The Arbors Eliminated My Caregiving Challenges
    Have you had to cut back your hours at work to care for your mom? Are you worried about administering medications or injections?

    Have you stopped getting together with friends, either because you don’t have the time or you’re too exhausted? Are you becoming the invisible second patient?


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-When is the Right Time for Memory Care?
    In this guide, you’ll learn about the difference between Alzheimer’s and dementia, including the early symptoms of dementia; the seven stages of dementia and the symptoms that typically accompany each one; and the signs it’s time to start exploring your memory care options.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-What to Look for in a Memory Care Community
    In this guide, you’ll learn about the difference between assisted living and memory care, how healthcare professionals are trained in dementia care, common features of a memory care community, and questions you should ask when exploring your memory care options.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-Brothers and Sisters
    Navigating adult sibling relationships can be a challenge, but coming together for the sake of your parent is important.

    In this guide, you’ll learn about common sibling conflicts that arise when caring for parents, strategies for getting siblings on board, and where to turn to for help.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-The Standoff
    Assisted living can be a touchy subject. No matter how you approach it, your parent is likely to have objections to something.

    As you help them transition to a new stage of life, it helps to be prepared with answers to their questions and concerns.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-11 Most Common Caregiving Challenges
    A Guide to the Most Common Family Caregiver Challenges Associated with Caring for an Aging Parent.

    You’ll learn about the true costs of being a family caregiver, common family conflicts that can occur when caring for parents, and some of the unexpected challenges of caregiving.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-Checklist_ Questions to Ask When Touring an Assisted Living Community
    This checklist will help to make sure you are getting the most out of your visit to The Arbors.

    The list details what important questions to ask during your visit so you are able to make an enlightened choice and find the best assisted living community for your needs.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Guide

    Guide-What is Assisted Living Really Like
    If you’re unsure what Assisted Living looks like in real life, whether there is a difference with nursing homes or a desire to see how community life unfolds, then this guide is exactly what you need.

    A guide to discover the Care Team and a Typical Day in Assisted Living.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.

    Instant Access to Free Cost Comparison guide

    You’re probably wondering how much the different senior living options compare to your current situation.
    If you do, then this guide is exactly what you need.


    NOTE: Your privacy is important to us. We’ll never share your details nor spam your inbox.