Our greatest reward is knowing that our residents feel at home and their families have peace of mind. Every day, our team is dedicated to creating a warm, welcoming environment where seniors receive personalized care, enjoy meaningful activities, and maintain their independence.
But don’t just take our word for it—The Arbors and The Ivy’s reviews and testimonials speak for themselves. Hear from the residents and families who have experienced life in our communities.
The Arbors Testimonials from Our Residents and Their Loved Ones

Compassionate Staff That Feels Like Family
“I wanted to say thank you and let you know (as I’m sure you do) what an amazing staff you have.”
— Bob, The Arbors at Chicopee
“I hope you are well. My mom lives at The Arbors in Stoneham; we met during the transition from admins. I have been meaning to send this for some time. I want you to know that Rebecca has honestly changed our lives for the better. She is, by far, one of the most dedicated and hard-working people I have come into contact with. She loves the residents, and they know this. The change in my mom since Rebecca came on board has been such a positive one, and I am so very grateful. A true testament to Rebecca is that my mom raves about her constantly! Obviously, we are still on the Alzheimer’s roller-coaster, but Rebecca’s support and guidance have made everything so much easier to deal with. Now, with the amazing Lindsay still at the helm, Rebecca running Reflections, and Nancy there on weekends, I sleep so much better at night.”
— Daughter of a Resident at The Arbors at Stoneham
A Step Above in Senior Caregiving
“The staff at The Arbors is a step above all other assisted living facilities. My mom is in a beautiful, caring environment. The staff not only takes great and amazing care of my mom but they also love her too! I could not ask for a better place for my mom. We are so lucky she is able to live at The Arbors.”
— Michelle M.
“I am writing not only to commend you but the entire staff at The Arbors for the wonderful care my father has received. Every time I walk into the community, I am greeted with a friendly smile and hello—not only from the staff but also from the residents. The environment there has enabled my father to thrive because he is happy, motivated, and feels like he is part of a family.”
— Kathy Wallace, The Arbors at Greenfield
A Place That Truly Feels Like Home
“They say ‘Home is where the heart is.’ I have been a resident here at The Arbors in Greenfield for six years. The place is nicely decorated and welcoming. There is always something to do if you choose to participate, or you can be a loner. The staff here has been very kind and helpful to me through the years. There are also three meals served daily. I am happy and content here. I am home!”
— Emily, The Arbors at Greenfield
“I moved to The Arbors 1 ½ years ago, and in my mind, it was one of the best decisions I have made. Since I have been here, I have made many good friends and have found many activities to enjoy. I have found the staff, including the RCAs, to be kind, understanding, patient, and helpful. P.S.: I am a 93-year-old happy camper!”
— Resident, The Arbors at Greenfield
More Than Just Senior Living—A Community That Cares
Senior independence, compassionate caregiving, and a true sense of belonging are what make a community feel like home. Our residents and their families inspire us every day, and we are honored to provide them with the care, comfort, and joy they deserve.
Want to learn more about life at The Arbors and The Ivy? Contact us today to schedule a visit and experience our warm, welcoming community for yourself.